Privacy Policy
GoLive ATS ("we", "us") is committed to protecting your privacy. This Policy explains what personal information we collect, why we collect it, how we use it, and who can access it. We process personal information solely for recruitment, hiring, onboarding, workforce management, client submissions, and related business operations. We never sell personal information.
1. Information We Collect
Depending on how you use the Service, we may collect:
- Name
- Email address
- Phone number
- Address
- Employment history
- Education
- Skills
- Certifications
- Languages
- CV / resume
- Cover letter
- Uploaded documents
- Interview notes
- Recruiter notes
- Application history
Where required for recruitment or onboarding, we may also collect:
- Passport
- PAN
- Aadhaar
- Emirates ID
- National ID
- Visa information
- Driving licence
Sensitive identification documents are only requested when they are necessary for the recruitment or onboarding step you are engaged in.
2. Why We Use Your Information
GoLive ATS uses personal information to:
- Create candidate profiles.
- Match candidates to job opportunities.
- Contact candidates.
- Manage interviews.
- Generate recruiter documents.
- Create client submission packages.
- Produce recruiter reports.
- Prevent duplicate profiles.
- Improve search and matching.
- Maintain security and audit records.
- Meet legal and contractual obligations.
3. Who Can Access Your Information
Access is controlled through role-based access control (RBAC), audit logging, and privacy controls:
- Recruiters see only the candidates assigned to them.
- Operations Managers see only the requirements assigned to them.
- Account Managers see candidates submitted under their own
requirements.
- Business Heads have read-only reporting and approved business
views.
- Administrators have platform administration and support access
needed to keep the Service running.
4. Sharing with Prospective Employers
Your information may be shared with prospective employers only for roles you have applied to or are being considered for. You control the visibility of sensitive fields — see "Candidate Privacy Controls" below.
5. Candidate Privacy Controls
You can control the visibility of the following fields:
- Phone number
- Email address
- Physical address
- Date of birth
- Salary
- Passport
- PAN
- Aadhaar
- Emirates ID
- National ID
Visibility options include: Recruiters Only, Recruiters + Account Managers, Recruiters + Account Managers + Client (where necessary), and Hidden. These settings are enforced automatically when GoLive ATS generates client-facing documents.
6. Original CV Protection
Your uploaded CV is stored as the immutable original. GoLive ATS may generate derived documents such as a Digital Twin, Recruiter Standard CV, Search Profile, or Submission Package. These derived documents do not alter the original CV.
7. Automation
GoLive ATS uses automated systems in the backend to assist with CV processing, document extraction, requirement analysis, candidate matching, and workflow automation. Final recruitment decisions are always made by human recruiters and employers.
8. Cookies
See the Cookie Policy for details on how we use cookies.
9. Data Retention
See the Data Retention & Deletion Policy for how long we keep information and how to request deletion.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal information, and to object to certain processing. See the Contact page to make a request.
11. International Transfers
Where personal information is transferred across borders, we take appropriate safeguards to protect it.
12. Changes to this Policy
We will update the version number and effective date when this Policy changes materially, and we will prompt you to accept the new version where required.