Data Retention & Deletion Policy

Candidate Rights

Candidates can request:

Updates to their profile information.
An export of their data.
Deletion of their account and associated personal information.

Requests can be made through the Contact page in the Legal & Trust Center.

When Deletion Cannot Be Immediate

In some cases, we must retain certain information for a limited period to satisfy legal or contractual obligations — for example, to keep an auditable record of a submission we already made to a client, or to respond to a legal request. In those cases we will:

Explain which information is being retained and why.
Explain the applicable retention period.
Delete the information at the end of the retention period.

Derived Documents

Derived documents such as Recruiter Standard CVs, Digital Twins, or Submission Packages are removed or anonymized alongside the underlying candidate record, subject to the retention rules above.

Backups

Deleted information may persist in encrypted backups for a limited time before being purged as backups roll over.